Frequently Asked Questions
Everything you need to know about shopping with Syndicate Original UK.
What are your standard shipping times within the UK?
We offer standard shipping which typically takes 3-5 business days. Express next-day delivery options are also available for orders placed before 2 PM GMT.
How do I return an item for a refund or exchange?
You can return any unworn and unwashed items within 30 days of delivery. Simply visit our returns portal to generate a prepaid shipping label and select your preferred resolution.
Are your products manufactured sustainably?
Syndicate Original UK is committed to ethical production. We partner with manufacturers who adhere to fair labor practices and utilize high-quality, durable materials designed to last.
Which payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
How can I track my order once it has shipped?
Once your order leaves our warehouse, you will receive an email containing a tracking number and a link to the courier's website to monitor your delivery in real-time.
Do you offer international shipping outside of the UK?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on your specific location.